DiscountDelight - Nokia HS-11W Bluetooth Headset
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List Price: $109.00
Our Price: $55.90
Your Save: $ 53.10 ( 49% )
Availability: Usually ships in 24 hours
Manufacturer: Nokia
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Average Customer Rating:  
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Binding: Wireless Phone Accessory
Brand: Nokia
Color: Black
Feature: This headset is compatible with a wide range of phones equipped with Bluetooth wireless technology from Nokia and other manufacturers that support Bluetooth 1.1 specification.
Label: Nokia
Manufacturer: Nokia
Model: HS-11W
Publisher: Nokia
Studio: Nokia
Variation Description: Black
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Features
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This headset is compatible with a wide range of phones equipped with Bluetooth wireless technology from Nokia and other manufacturers that support Bluetooth 1.1 specification.
Convenient to use with easily accessible answer/end button
Long talk time (up to 6 hours) and standby time (up to 160 hours)
Bluetooth wireless technology 1.1 specification
Comfortably changed from one ear to another - Lightweight - only 17g
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Spotlight customer reviews:
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Customer Rating:
Summary: Disappointing performance, uncomfortable fit
Comment: I have been through several different wireless Bluetooth headsets now. I want to share the criteria I believe you need to apply when buying your next Bluetooth headset. The Nokia HS-11W unfortunately fails several of these criteria, as does almost every headset on the market right now.
An excellent Bluetooth headset should have the following characteristics:
1. Comfortable fit - you need your headset to be comfortable for at least an hour at a time, if not for an entire day. (The Nokia fails miserably; the tines dug into my ear at the top and bottom, and it was impossible to correct it.)
2. Secure fit - when you nod or shake your head, you don't want to feel the headset wiggling around or shifting its position. If it does, you will constantly be reaching up to check it and adjust it. (The Nokia does fairly well on this, but the two tines that hold it to your ear may creep over time as they did on my ears, needing occasional help from my right hand to stay in place.)
3. Excellent incoming sound quality - anything less and you will not be thrilled. Nearly every headset on the market today fails this criteria. (The Nokia was in the middle of the pack on this; there were times when it was fairly good, sometimes wretched, but certainly never excellent.)
4. Excellent outgoing sound quality - surprisingly, there is absolutely no relationship between the incoming and outgoing sound quality. I have tested a wide number of these headsets and nearly every one fails either number 3 or number 4. You don't want your callers to ask if you are calling from a wind tunnel, and you don't want an echo on either end. Echo is a major factor with these headsets. (Although I never heard it myself, my callers sometimes experienced echo; overall sound quality was mediocre besides that.)
5. Noise cancelling - your headset should have some form of noise cancelling technology so that others can hear you when you speak in a noisy environment. The best Bluetooth headsets available now offer DSP (digital signal processing) that filters out the noise, but the implementation of that technology is inconsistent, so having DSP does not necessarily mean you will be happy with performance in noisy conditions. (The Nokia does not have any cancellation circuitry, which became obvious when trying to use it in bars or even just outside in mildly windy conditions. I do not recommended it for loud environments at all.)
6. Sound isolation design - The noise cancellation is helpful for outgoing sound quality, but for incoming sound, I believe that the earpiece should fit INTO the ear canal, completely blocking out outside noises so that YOU can hear your CALLER clearly. I have tested too many of the other variety, and have been disappointed by the maximum volume being too low, and also by the fact that others could sometimes hear what my caller is saying when they are standing close to me while I use it. I have a pair of Shure E5C earphones I now use for my iPod. These are inserted into the ear canal, and I can assure you from personal experience that this is the most effective means of solving the incoming sound problem. An in-ear design completely isolates the incoming sound, meaning I don't have to turn the volume up very high and can hear even in a very noisy environment. It also helps with the secure fit issue above. (Like most of today's headsets, the Nokia has a speaker that rests on the ear, so it fails this criteria anyhow, but I also found the volume to be too low even in quiet conditions. It was impossible to understand my callers in a noisy environment. Impossible.)
7. Fast connection speed and solid connection - when your phone rings, you need the headset to react quickly. Many headsets do not, so you sometimes miss calls because of your headset's slow reaction speed. This can often be the fault of the phone's Bluetooth implementation, not just the headset. Also, you want the connection to your phone to be stable. Many headsets drop off frequently and must reestablish a connection or even be re-mated to the phone. Again, this sometimes is the fault of the phone, but not always. (The Nokia did well in this category, it's the only one of my criteria I could score it highly in.)
8. Excellent battery life - you want your headset to need charging as infrequently as the phone itself. In other words, you want it to last at least all day, then you just need to remember to charge it when you charge your phone. (I have not been happy with the battery life; the Nokia is in the middle of the pack. It is also hard to turn on and off, with the power button being difficult to depress, especially with the unit still in your ear, so sometimes even when you think it's off it's still on and drawing power. The battery life should be long enough that, like your phone, you never have to turn it off at all if you don't care to.)
9. Low battery indicator - you want to know if your headset is getting close to being out of juice. (The Nokia beeps when it is low on batteries, but it does not give you warning far enough in advance. I would like to see a headset start warning you at least a half hour before it's going to die. Better yet, how about an actual battery indicator like on cellphones?)
10. Features - you want to be able to initiate calls from the headset, and you want support for voice recognition if your phone offers that, so that you can literally dial and end calls without ever touching your phone. (I did not test the Nokia on all its features because I was already too disgusted with it to bother)
I have not found the ultimate Bluetooth wireless headset. I am currently testing the Gennum nxZen Plus 5500 and the Cardo Systems Scala-500. If these don't cut the mustard, next will be another promising entry, the Plantronics 645, which has not yet been released but is due out any day. Also of interest is the Jabra JX-10, which I have not had my hands on yet.
It has become clear to me that some headsets do better on certain phones and worse on others. My tests have all been done on one phone, my new BlackBerry 8700c. However, this product has enough flaws in its design to make it unacceptable for any phone.
Bottom line on the Nokia HS-11W: keep looking.
Customer Rating:
Summary: Good at home, TERRIBLE in the car
Comment: I thought my only complaint about this BT headset would be the way it hooks to your ear. Actually, I found it to a pretty nice fit. It works fine at home and the voice command system on my phone picks up all of my commands. Once you get in the car and start driving it all goes down the toilet. I guess it picks up too much background noise or something, but it absolutely will not recognize my voice commands. This makes it pretty much worthless to me, as the handsfree aspect of a BT headset is more important while driving than anywhere else.
Oh, one more thing. I found the ear volume to be much too low for my tastes.
Customer Rating:
Summary: nice but uncomfortable
Comment: Got this headset for 2 days now... everything seems fine but it is so damn uncomfortable... your ears would start to feel sore and look red at approximately 1 hour and you have to take it off or switch it to the other ear. I hope this is just an adjustment period and hopefully my ears would get used to it eventually. It is also not easy to put the headset on the ear.. had a hard time on that one too. voice quality and easeness to connect to the phone is a breeze though.
Customer Rating:
Summary: Worked for 32 days.
Comment: I purchased this headset from a local retail store. I was very impressed at its clarity, comfort, and ease of use...Then it went completely dead after 32 days, just in time to overlap the 30 day return policy from the store. I then mailed it to Nokia for repair. Everytime I call, they say they cannot find my records and put me on hold for 30 minutes before finding it. It has now been 8 months and Nokia has given me the run around last stating that they would send me a check for the amount of the now discontinued bluetooth headset. Let's just say, I am still waiting. In conclusion, Nokia has really bad customer support. Out of principle, I will never buy a Nokia product again.
Customer Rating:
Summary: Nice headset
Comment: Interesting design, but once you get it on right its a great fit.
Sound quality is excellent.
Downside is battery life is substandard.
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Editorial Reviews:
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If you have a Bluetooth phone, and you want deluxe features, look no further than the HS-11W. This headset frees you up by allowing you to handle calls directly from your headset. Plus, with its unique ear clip, it's comfortable enough to wear all day on either ear. And because it has a 30-foot range, you can leave your phone in your briefcase, purse, or across the room. The HS-11W is easy to pair with any phone that supports the Bluetooth 1.1 specification (including the Nokia 3600, 3620, 3650, 3660, 6230, 6310i, 6600, 6620, 6651, 6820, 7610 phones, and the N-Gage and N-Gage QD game decks). You can use its Send/End button to make and disconnect calls, or use the automatic redial function for calls that don't go through. You can even control call volume directly from the headset. The HS-11W boasts up to six hours of talk time on a single charge and you'll get up to 160 hours of standby time. The headset's rechargeable lithium-ion battery charges in just three hours with the included charger. Of course, no headset is any good if it isn't comfortable. The HS-11W has you covered there, too. A contoured ear-hook gives the headset a secure behind-the-ear fit on either ear. And with a weight of just .74 ounces, you'll forget you're even wearing it. What's in the Box
HS-11W wireless headset, ACP-12U travel charger, rechargeable lithium-ion battery, Bluetooth pass-code card, user's manual.
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